I use this product to clean my dog's ears (generally once per week) in order to prevent infections. It's always worked very well. In fact, my dog hasn't had an ear infection since I began using this product! I've ordered it from various websites over the years - most recently from Countryside Pet Supply. The price was competitive with other sites, and shipping was free. I received my order in a timely manner, and the product was very well packaged to prevent any leakage and product waste. I will definitely be ordering again in the future.