Our German Shepherd suddenly and rapidly began to lose weight, although he was eating more than ever. After being diagnosed with pancreatic failure, on the medical advice of our Veterinarian, we ordered Bio Case Powder from Countryside Pet Supply. It was fulfilled immediately and delivered promptly and without damage. But, I had meant to order the Bio Case PLUS Powder. On the phone, Brandon was both patient and understanding, and worked out a return for me, and sent me the PLUS version I wanted. I was deeply grateful for his time and help in getting a refund, and then placing my revised order. He was a true professional, yet friendly and easy to work with.
The product itself was nothing less than amazing. We saw significant results in our German Shepherd's bowel movements within a couple of days, and he promptly began putting on weight. He was always a little thin, but now he looks healthier than ever. Not just in terms of weight and muscle definition, but in terms of his fur, as well. It had dulled and thinned, and it is now thicker and shinier, too.
We are glad that we found Countryside Pet Supply, Brandon, and Bio Case PLUS Powder. Both the product and the exceptional customer service have made a world of difference.